Domains & Hosting

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Hosting
Domains
Emails
Renewal Requests
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Domain Records
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# Client Domain Host Purchase Date Renewal Yrs Amount (₹) Renewal Date Status Actions
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Client Renewal Requests
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Service Terms & Warranty Clause
Domain Registration
  • Domain registration is subject to availability and registrar policies.
  • iActive Solutions acts as a reseller; domain ownership remains with the client.
  • Renewal reminders are sent 30 days prior to expiry via email & WhatsApp.
  • iActive Solutions is not liable for domain expiry if the client fails to renew after reminders.
  • Transfer requests must be raised at least 7 days before expiry.
Web Hosting
  • Hosting services carry a 99.9% uptime SLA (excluding scheduled maintenance).
  • Data backups are performed weekly; client is responsible for application-level backups.
  • iActive Solutions is not responsible for data loss due to client-side errors or malware.
  • Hosting accounts suspended for non-payment will be restored within 24 hours of payment.
  • Storage and bandwidth limits are as per the purchased plan; upgrades are billed pro-rata.
Email Hosting
  • Email accounts are provisioned via third-party providers (Zoho, Google, Microsoft, etc.).
  • Account credentials are the client's responsibility; iActive Solutions does not store passwords.
  • Mailbox storage limits are as per the selected plan; excess storage is billed additionally.
  • iActive Solutions is not liable for email loss due to provider outages.
  • Annual renewal must be completed before the expiry date to avoid service interruption.
General: All services are renewable annually unless otherwise agreed in writing. Prices are subject to revision at renewal. By continuing the services, the client acknowledges acceptance of these terms. For disputes, contact support@iactivesolutions.com.