A network only pays for itself while it is running. iActive Solutions provides Annual Maintenance Contracts, day-to-day network administration and on-site and remote support for business networks across Hyderabad and Secunderabad — whether we installed the network or inherited it from someone else.
A network AMC from iActive covers the whole infrastructure, not just one device: structured cabling and patching, switches, routers and firewalls, Wi-Fi access points, server-room power and cooling, and the documentation that keeps it all maintainable. Contracts include scheduled preventive visits, firmware and patch management, cable and patch-panel tidy-ups, link re-certification where needed, configuration backups and a written health report after every visit. Response is governed by an SLA with a four-hour on-site target inside Hyderabad.
Alongside the contract we provide ongoing network administration: user and device management, IP and VLAN housekeeping, bandwidth and uptime monitoring, switch and access-point health checks, firewall rule and VPN user changes, and capacity reporting so you know when a link or switch is running out of headroom. Most day-to-day issues are resolved remotely within minutes; anything physical is attended on site by an engineer who already knows your setup.
Our AMC covers networks we build and networks we take over. If you are planning new infrastructure first, see networking services in Hyderabad, LAN & structured cabling in Hyderabad, Wi-Fi & wireless network installation or router, switch & firewall installation.
See full service details →Computer Networking AMC Plans Compared
We offer two kinds of computer networking AMC in Hyderabad. Both cover the same equipment; they differ in how much is scheduled and how fast we respond.
| Comprehensive AMC | On-call AMC | |
|---|---|---|
| Equipment covered | Cabling and patching, switches, routers, firewalls, Wi-Fi access points, rack power | Same |
| Preventive visits | One per quarter (four a year), with a written health report | None scheduled — visits when you call |
| Breakdown response | 4-hour on-site target in Hyderabad & Secunderabad | Priority booking, usually same or next working day |
| Remote support | Included, with uptime and bandwidth monitoring | Included; monitoring optional |
| Firmware & config backups | Every visit | On request |
| Spare parts | Replacement of covered parts as listed in the contract | Quoted and billed separately |
| Terms | 1 or 3 years | 1 or 3 years |
| Best for | Offices, clinics and chains that cannot afford downtime | Smaller, stable networks that need a fixed number to call |
Pricing depends on the number of sites, network points and active devices under cover. We quote after a short audit so the contract matches what you actually have.
Network Administration Services
Many offices do not need a full-time network administrator, but they do need someone who knows the network and answers when something changes. As network administration service providers in Hyderabad, we act as that person:
- Adding and removing users, devices, VPN accounts and Wi-Fi access.
- Keeping IP addresses, VLANs and the port schedule up to date.
- Firewall rule and content-filter changes, logged and reviewed.
- Firmware updates on switches, routers, firewalls and access points.
- Monthly reporting on uptime, bandwidth use and devices running out of capacity.
Requests go to one number or WhatsApp and are logged, so you always know who changed what and when.
Network Support & Troubleshooting
Our network support services in Hyderabad start remotely: when a call is logged, an engineer connects, checks the switches, firewall and internet lines, and fixes most issues without a visit — a dropped ISP line, a looped cable, an IP conflict, a Wi-Fi access point that has stopped broadcasting.
Network troubleshooting that needs hands on site — a failed switch, a damaged cable run, a slow network no one can explain — goes to an engineer who already has your network diagram and configuration backups. We find the cause, fix it, and note it in the next health report so it does not come back.
Onsite IT Support
Network AMC customers can add onsite IT support for desktops, laptops, printers and servers, so one team covers the network and the devices on it. See IT infrastructure & support in Hyderabad for the full scope.
End-to-end, done right.
Network AMC Plans
Annual contracts covering cabling, switches, routers, firewalls and Wi-Fi with a defined SLA.
Preventive Visits
Scheduled quarterly health checks, patching, cable tidy-ups and a written report each visit.
Network Administration
User and device management, IP/VLAN housekeeping, firewall and VPN change requests.
Remote Management
Monitoring, alerting and remote troubleshooting — most issues fixed without a site visit.
4-Hour On-Site Response
Breakdown support with a four-hour on-site target across Hyderabad and Secunderabad.
Cabling AMC
Patch-panel and cable-run maintenance, re-labelling, re-termination and link re-certification.
On-site across Hyderabad & Secunderabad
Frequently asked questions
What does a network AMC in Hyderabad cover?
Our AMC covers the full network: structured cabling and patching, switches, routers, firewalls, Wi-Fi access points and server-room power and cooling. It includes scheduled preventive visits, firmware and patch management, configuration backups, breakdown support under SLA and a written health report after every visit.
Do you take over networks installed by someone else?
Yes. We start with an audit of the existing cabling, switching, Wi-Fi and firewall, document what is there, list anything that needs remediation, and then place the network under contract. Many of our AMC clients came to us this way.
What is your response time for network breakdowns?
Our SLA targets a four-hour on-site response within Hyderabad and Secunderabad. Remote support begins as soon as the call is logged, and a large share of issues are resolved remotely before an engineer needs to travel.
Do you provide remote network management?
Yes. We monitor switch, link and access-point health, bandwidth utilisation and uptime, alert on failures, and perform configuration changes, firmware updates and troubleshooting remotely. Monthly reporting shows performance and any recurring problems.
Is cabling AMC included or separate?
Computer networking cabling AMC is included in our standard network contract. It covers patch-panel and cable-run maintenance, re-labelling, re-termination of damaged links and re-certification where a run has been disturbed by civil or interior work.
How much does a network AMC cost?
Pricing depends on the number of sites, node count, active devices under cover and the response SLA you need. We quote after a short audit so the contract matches your actual infrastructure — call +91 92469 14094 to arrange one.
Ready to get started?
Call +91 92469 14094 or WhatsApp 83330 84094 — or request a quote online.