Every extension, every floor, every call.

IP-PBX, hybrid and digital EPABX systems for offices, hotels and hospitals in Hyderabad — Panasonic, Matrix, Grandstream with IVR, call recording, voicemail and PMS integration.

EPABX Systems by iActive Solutions

A reliable internal communication system is the nerve centre of any organisation. iActive Solutions installs, configures and maintains EPABX and IP-PBX telephone systems across Hyderabad for corporate offices, hotels, hospitals, educational institutions and manufacturing plants. As an authorised dealer for Panasonic, Matrix and Grandstream, we have deployed systems ranging from 10-extension small offices to 480-extension hotel properties — always with the same attention to programming, user training and ongoing support.

Modern IP-PBX systems like the Panasonic NS700, Matrix ETERNITY and Grandstream UCM6300 series go far beyond simple internal calling. They deliver multi-level IVR auto-attendants that route callers without a receptionist, voicemail-to-email so messages are never missed, on-premise and cloud call recording with browser-based search and playback, SIP trunk connectivity for cost-effective national and international calls, and CRM integrations that pop the caller's account record on screen the moment the phone rings. For hotels, our EPABX systems integrate directly with PMS platforms like IDS, Opera and Hotelogix for automated room billing, wake-up calls, DND programming and check-in/check-out synchronisation.

All EPABX installations include complete programming, labelled extension directories, user manuals and hands-on training for your reception and IT teams. Our AMC plans cover system health monitoring, software updates, battery replacement and on-site technical support — keeping your communication infrastructure running at peak performance year-round.

What's included

IP-PBX & Hybrid Systems

Panasonic NS700, Matrix ETERNITY, Grandstream UCM — scalable from 10 to 1,000+ extensions.

Voicemail & IVR

Professional auto-attendant, voicemail-to-email delivery and multi-level IVR call routing menus.

Call Recording

On-premise and cloud recording with browser-based search, playback and compliance audit logs.

SIP Trunk Integration

VoIP SIP trunk connectivity for 40–70% reduction on STD/ISD call costs versus PSTN lines.

Hotel PMS Integration

Automatic room billing, wake-up calls, DND sync and check-in/out with Opera, IDS and Hotelogix.

CRM Integration

Screen-pop on incoming calls, click-to-dial and automatic call logging with Salesforce, Zoho & others.

Why iActive

Authorised Multi-Brand Dealer

Panasonic, Matrix and Grandstream authorised partner — right system for your budget, scale and feature needs.

Hotel PMS Integration

Native integration with Opera, IDS, Hotelogix and other PMS platforms for seamless front-desk operations.

Cut Calling Costs

SIP trunk connectivity reduces STD and ISD bills by 40–70% compared to traditional PSTN lines.

Full Training & AMC

Every installation includes user training, programming documentation and an AMC option for worry-free operation.

Industries we serve

  • Corporate Offices
  • Hotels & Resorts
  • Hospitals & Clinics
  • Call Centres
  • Educational Institutions
  • Manufacturing Plants

Frequently asked questions

What is the difference between EPABX and IP-PBX?

Traditional EPABX systems use analog or digital extensions over dedicated telephone cabling. IP-PBX systems transmit calls over your existing data network (LAN), enabling advanced features like mobile softphones, video calling and cloud connectivity at lower ongoing costs. Hybrid systems support both simultaneously.

Which EPABX brand is best — Panasonic, Matrix or Grandstream?

Panasonic NS700 is ideal for mid-size offices and hotels with large extension counts. Matrix ETERNITY is popular for hospitals and multi-location enterprises needing deep feature customisation. Grandstream UCM is excellent for budget-conscious offices that want full IP-PBX features. We recommend based on your extension count and feature requirements.

Can your EPABX system integrate with our hotel PMS software?

Yes. We have successfully integrated our EPABX systems with Opera, IDS, Hotelogix and Ezee PMS. Integration enables automatic room billing per call, wake-up call programming from the front desk, DND status sync and check-in/check-out coordination.

Can we keep our existing telephone handsets when upgrading our EPABX?

Often yes, depending on your current extension type. Analog handsets can typically be reused on new hybrid EPABX systems. Digital and IP handsets may require replacement. We assess your existing equipment as part of the free site survey.

Do you provide call recording, and is it legally compliant?

Yes. We install on-premise and cloud-based call recording solutions with 90-day to 1-year storage options. For compliance, systems can be configured with beep tones or announcements as required by TRAI guidelines. All recordings are access-controlled and audit-logged.

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